Well Played Games
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Terms and Conditions

Last Updated: July 14, 2026

Welcome to Well Played Games LLC. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website, requesting a quote, communicating with our team, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

These Terms & Conditions establish the rights and responsibilities between Well Played Games LLC (“we,” “our,” or “us”) and our customers regarding website use, purchases, payments, delivery, and related services.

Acceptance of Terms

By accessing our website, requesting information, submitting a quote request, or purchasing products from Well Played Games LLC, you agree to be legally bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website or purchase our products and services.

Business Hours & Time Zone

All times referenced for order processing, payment verification, customer support, shipping communication, and business operations are based on:

Time Zone: (GMT-05:00) Eastern Standard Time (New York)

  • Monday – Sunday: 10:00 AM – 10:00 PM

Requests received outside business hours will be handled on the next business day.

Products & Services

Well Played Games LLC provides new and refurbished pinball machines, arcade games, table games, and related gaming equipment and accessories throughout available service areas.

Product Information

Product images, descriptions, specifications, and other website content are provided for general informational purposes.

Actual products may vary slightly from website images due to factors including:

  • Product age and condition (new, used, or refurbished).

  • Manufacturer specifications.

  • Color variations.

  • Minor cosmetic differences.

  • Availability at the time of purchase.

All products are subject to availability.

Pricing

All prices displayed on our website or provided through quotations are listed in:

United States Dollars (USD)

Prices may change without notice due to market conditions, availability, transportation costs, or other business factors.

While we make reasonable efforts to maintain accurate pricing information, Well Played Games LLC reserves the right to correct pricing errors and cancel orders affected by incorrect pricing. If payment has already been received for a cancelled order due to a pricing error, an appropriate refund will be provided in accordance with our Refund and Returns Policy.

Payment Terms

For security and transaction verification purposes, Well Played Games LLC currently accepts:

  • Bank Transfer.

  • Apple Pay.

  • Zelle.

Full payment must be received and successfully cleared before products are dispatched unless otherwise agreed upon in writing. Orders remain pending until payment confirmation has been received. For full details, please review our Payment Policy.

Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Orders received before the cut-off time will begin processing on the same business day whenever possible. Orders received after 5:00 PM or on public holidays will be processed on the next business day.

Order Processing

Orders are typically processed within:

1–2 Business Days

Processing begins after payment has been received and verified. Processing times may vary due to product availability, high demand periods, holidays, weather events, transportation conditions, or other circumstances outside our reasonable control.

Shipping & Delivery

Shipping and delivery estimates are provided as guidelines and are not guaranteed delivery dates. Most deliveries are completed within:

3–7 Business Days after dispatch

Delivery schedules may be affected by weather conditions, road closures, carrier delays, remote delivery locations, public holidays, transportation limitations, and events beyond our reasonable control. For complete details, please see our Shipping Policy.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact information.

  • Providing complete and accurate delivery information.

  • Ensuring the delivery location is safe and accessible.

  • Providing adequate space for unloading and placement.

  • Obtaining any required permits, approvals, or permissions.

  • Ensuring compliance with any local regulations regarding product placement and use.

Inspection Upon Delivery

Customers should inspect all products immediately upon delivery. Any concerns regarding the following should be reported within 48 hours of delivery:

  • Damage.

  • Shortages.

  • Defects.

  • Incorrect products.

  • Delivery discrepancies.

Ownership & Risk of Loss

Ownership of products remains with Well Played Games LLC until full payment has been received. Risk of loss, damage, or responsibility for the product transfers to the customer upon successful delivery to the agreed delivery location.

Returns & Refunds

Returns and refunds are governed by our Refund and Returns Policy. Customers may request a return within 30 calendar days of receiving their order, subject to eligibility requirements. Well Played Games LLC does not charge restocking fees on approved returns.

Approved refunds are generally processed within:

Up to 10 Business Days

Additional terms and conditions may apply based on product type and return circumstances.

Order Cancellations

Orders may be cancelled before dispatch or before fulfillment arrangements have commenced. If transportation arrangements, custom modifications, scheduling, or other fulfillment activities have already started, cancellation charges may apply to recover costs already incurred.

Website Use

By using our website, you agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to website systems or accounts.

  • Upload malicious software or harmful content.

  • Interfere with website functionality or security.

  • Copy, reproduce, or distribute website content without written permission.

Intellectual Property

All content on the Well Played Games LLC website, including but not limited to logos, graphics, text, images, product descriptions, branding materials, and design elements, is owned by or licensed to Well Played Games LLC. Website content may not be copied, reproduced, modified, distributed, or used without prior written authorization.

Limitation of Liability

To the maximum extent permitted by applicable law, Well Played Games LLC shall not be responsible for indirect, incidental, special, or consequential damages, including but not limited to:

  • Lost profits.

  • Business interruption.

  • Third-party transportation delays.

  • Losses resulting from circumstances outside our reasonable control.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Well Played Games, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Well Played Games and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Force Majeure

Well Played Games LLC is not responsible for delays, failures, or interruptions caused by events beyond our reasonable control, including:

  • Natural disasters.

  • Severe weather.

  • Labor shortages.

  • Government restrictions.

  • Transportation disruptions.

  • Supply chain interruptions.

  • Other unforeseen events.

Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforce-ability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to collecting, using, and protecting customer information responsibly in accordance with applicable privacy requirements.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of North Carolina, United States. Any disputes arising from these Terms & Conditions shall be subject to the applicable courts located in North Carolina.

Changes to These Terms

Well Played Games LLC reserves the right to update or modify these Terms & Conditions at any time. Updated versions become effective immediately upon publication on our website. Customers are encouraged to review these Terms & Conditions periodically.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

  • Business Name: Well Played Games LLC

  • Timezone: (GMT-05:00) Eastern Standard Time (New York)

  • Business Hours: Monday – Sunday: 10:00 AM – 10:00 PM

  • Address: 1400 Charles Blvd Suite 130-G, Greenville, NC 27858 United States

  • Phone: (252) 227-0395 (Calls only) / (252) 375-4162 (Text only)

  • Email: sales@wellplayedgames.net

  • Contact Page: https://wellplayedgames.net/contact